When do I contact support?
Proxy.Doctor is a platform that serves as a relay between hundreds of different proxies / IPs. We are in no way sponsored, endorsed or administered by, or associated with, any social media platform (e.g. Instagram) and as such cannot offer support in those matters.
How you get support largely depends on what type of problem you’re having. Here are our guidelines on how to get the support you need.
What can we help you with?
In most cases, following our guides on troubleshooting can help with common issues people face. If you still need help after that, you can contact us in the bottom left.
We use the world’s most powerful review platform to show our support track record. In these times of distrust, we believe a third party review site is the safest way for you to rate us.
Problems with your account
Login issues, two-step verification, account access – all issues we'd be happy to help with. Send us a message below (bottom left) if you cannot access your account.
Proxy.Doctor is in no way sponsored, endorsed or administered by, or associated with, any social media platform (e.g. Instagram)
OUR PROXY STATUS
We are constantly monitoring the status of all our proxies and respond immediately to any possible outages. We do perform some maintenance and upgrades at times, but only with minimum downtime of a few minutes.
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GET YOUR 4G+ MOBILE PROXY TRIAL
We offer 48-Hour Trials for Personal Use and 5-Day Trials for Agencies